Maintenance & Repairs
Audio Visual maintenance and repairs are vital to ensure your equipment works as it did on the first day you bought it. ComcenAV provide full maintenance and repair services on all existing AV equipment regardless whether we installed the equipment or not.
With over 20 years of experience ComcenAV understand that to ensure your AV equipment is always performing at its best regular maintenance is essential. Our tailored maintenance agreements are designed to suit individual customer needs.
If a maintenance agreement is not for you we do offer reactive maintenance – Just call us! Our free telephone support is available for all customers. Where possible we will try and diagnose and fix an issue over the phone where we can to get up and running as quickley as possible.
When a device fails it may be necessary for our engineers to visit. They will attempt to diagnose and fix the problem on site however this isn’t always possible in which case the device will be removed and returned to us for a full inspection. We will inspect the item, diagnose the fault and advise on the estimated cost of repair. If the repair is not cost effect we will advise you on the best replacement. For critical items we can arrange for loan equipment whilst your item is being repaired.
We recommend that all customers take advantage of our FREE AV audit as this will provide a report of all AV items and highlight areas of concern and thus can be used a preventative tool.
Please email or call us today for help or to find out more about our maintenance options.