Yealink Simplifies Council Collaboration

Comcen AV deployed Yealink systems across Pembrokeshire and Carmarthenshire council sites, delivering intuitive, all-in-one tech for smarter, simpler meetings.

Yealink Simplifies Council Collaboration Project Summary:

Yealink meeting board rollout
Multi-site council deployment
One-touch Microsoft Teams access
Integrated AV on trolleys and walls
HDMI routing and faceplates

One Platform, Many Spaces, Full Simplicity

Yealink solutions now power training rooms, council chambers and meeting spaces across Carmarthenshire and Pembrokeshire. With dual-use setups, mobile displays and all-in-one conferencing, Comcen enabled staff to meet, present and collaborate—no complexity, just performance.

Approach

Consultancy: Worked with IT leads to scope Yealink as a unified, easy-to-use platform for councils.
AV System Design: Configured MB86 boards, A40 cameras and ceiling mics with HDMI routing and faceplate integration.
Site Survey: Assessed power, display location, mic coverage and cable paths for wall-mounted and trolley setups.
Room Integration: Set up HDMI splitters and extenders to route content across triple-room archives layout.
Scheduling & Delivery: Staggered installs across Eco Park, County Hall and Carmarthen to minimise disruption to council activity.
Installation & Cabling: Installed MB86 on trolleys and walls; extended USB and HDMI to faceplates with neat, labelled cabling.
Testing & Coordination: Tested functionality on-site; collaborated with in-house IT for setup and post-install signoff.
Training & Support: Provided familiar interfaces using Microsoft Teams; system simplicity reduced need for formal training.

Objectives: Yealink Simplifies Council Collaboration

Standardise Council Tech: Deploy a single vendor (Yealink) for easier maintenance, consistent user experience and better support.

Maximise Room Flexibility: Enable content sharing and mobile collaboration with HDMI routing and trolley-mounted solutions.

Reduce Setup Complexity: Use all-in-one devices and faceplate connections to minimise cabling and technical setup needs.

Results

“Comcen AV delivered exceptional support for the Welsh public sector. Their detailed planning, risk management and understanding of council needs ensured a smooth rollout across sites. The Yealink systems are simple to use and we’re confident using them daily.”
– Pembrokeshire County Council

Conclusion

Comcen’s Yealink deployments across Pembrokeshire and Carmarthenshire provide councils with reliable, intuitive meeting room tech. From archives to chambers, these smart installations support digital strategy goals, simplify IT support and give staff systems that work—straight out of the box.